Case Studies

United Welfare Foundation was managing scholarship applications entirely through WhatsApp and manual spreadsheets. With hundreds of student requests flowing in, tracking application status, ensuring accurate reviews, and disbursing aid transparently was becoming unmanageable. Documents were getting lost, approvals were delayed, and treasury accountability was nearly impossible.

We designed and built a role-based CRM portal tailored to UWF's multi-tier workflow. Students submit structured applications, which flow through Evaluation, Treasury Review, Treasury Approval, and finally Aid Disbursement — each stage managed by a different role. The system provides complete audit trails, auto-generated bank info letters, form PDF downloads, and a real-time dashboard for Super Admins to monitor all KPIs at a glance.

Maintaining reliable real-time message syncing when the mobile device goes background, dealing with poor cellular networks, and managing large local databases of chat histories on device.

Built a cross-platform React Native app with SQLite for local message caching, enabling immediate offline rendering. Leveraged Firebase Cloud Messaging for instant background push alerts and Socket.io for active foreground real-time syncing.